Privacy Policy
Contact Information
Pipeline Pro
7429 Production Plaza
Studio District, Burbank, CA 91505
Phone: +1 (818) 749-5283
Email: info@pipeli-ne-pro.com
Our Commitment to Your Privacy
At Pipeline Pro, we recognize that privacy is fundamental to building trust with our clients and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.
We designed our privacy practices around respect for your autonomy. You have meaningful control over your data, and we limit our collection to information that genuinely serves legitimate purposes. This policy aims to communicate clearly rather than hide behind legal complexity.
Whether you're exploring our production pipeline solutions or actively working with our team, we want you to understand exactly how your information flows through our systems and what rights you hold regarding that data.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide certain information including:
- Contact Information: Name, email address, phone number, and company details when filling out contact forms or requesting consultations
- Communication Content: Messages, questions, or information you share when corresponding with us through email or contact forms
- Professional Information: Studio name, role, project details, and production challenges when discussing potential services
- Account Information: If you create an account for our services, we collect authentication credentials and profile preferences
Automatically Collected Information
Our website automatically gathers certain technical information to function properly and improve user experience:
- Usage Data: Pages visited, time spent on pages, navigation paths, referring websites, and interaction patterns
- Device Information: Browser type and version, operating system, screen resolution, device identifiers, and IP address
- Location Data: Approximate geographic location derived from IP address for analytics and service optimization
- Cookie Data: Information stored through cookies and similar technologies as detailed in our Cookie Policy
Information from Third Parties
We may receive information from external sources including:
- Analytics Providers: Aggregated data about website traffic and user behavior from services like Google Analytics
- Marketing Partners: Campaign performance data and audience insights from advertising platforms
- Public Sources: Publicly available information about studios or individuals that may be relevant to providing our services
How We Use Your Information
Service Delivery and Communication
We use your information primarily to provide and improve our production pipeline services:
- Responding to inquiries and consultation requests
- Delivering services you've engaged us to perform
- Providing technical support and client assistance
- Sending service updates, confirmations, and administrative notices
- Managing accounts and maintaining user profiles
Website Improvement and Analytics
Understanding how visitors use our website helps us enhance the experience:
- Analyzing user behavior to optimize content and navigation
- Testing new features and measuring their effectiveness
- Identifying technical issues and monitoring site performance
- Understanding which content resonates with different audiences
Marketing and Communications
With appropriate consent, we use information for relevant marketing activities:
- Sharing information about our services, updates, and industry insights
- Delivering personalized content and recommendations
- Running advertising campaigns on external platforms
- Measuring marketing effectiveness and campaign performance
You can opt out of marketing communications at any time through unsubscribe links or by contacting us directly.
Legal Compliance and Protection
We may process information to fulfill legal obligations and protect legitimate interests:
- Complying with applicable laws, regulations, and legal processes
- Enforcing our terms of service and other agreements
- Protecting against fraud, security threats, and illegal activity
- Defending our legal rights in disputes or proceedings
How We Protect Your Information
We implement comprehensive security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While no system can guarantee absolute security, we employ industry-standard protections including:
Encryption: Data transmitted between your browser and our servers uses secure HTTPS encryption. Sensitive data stored in our systems employs encryption at rest.
Access Controls: We restrict access to personal information to employees, contractors, and service providers who require it to perform their jobs. All personnel with access sign confidentiality agreements.
Security Monitoring: Our systems undergo regular security assessments and monitoring for suspicious activity. We maintain logs to detect and respond to potential security incidents.
Vendor Management: Third-party service providers who process data on our behalf must meet our security standards and comply with data protection requirements.
Incident Response: We maintain procedures for identifying, responding to, and reporting data breaches in accordance with applicable regulations.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We share information only in limited circumstances:
Service Providers
We engage trusted third-party companies to perform functions on our behalf, such as hosting services, analytics, email delivery, and customer support. These providers access personal information only to perform specific tasks and must protect it consistent with this policy.
Business Transfers
If Pipeline Pro is involved in a merger, acquisition, or sale of assets, your information may transfer to the acquiring organization. We would notify you before your information becomes subject to a different privacy policy.
Legal Requirements
We may disclose information when required by law, legal process, litigation, or requests from governmental authorities. We may also share information when necessary to protect our rights, privacy, safety, or property, or that of our users or the public.
With Your Consent
We may share information for purposes not described in this policy when we have your explicit consent to do so.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: You can request confirmation of whether we process your personal data and receive a copy of that information.
Rectification: You can request correction of inaccurate or incomplete personal information we hold about you.
Erasure: You can request deletion of your personal information in certain circumstances, such as when it's no longer necessary for the purposes we collected it.
Data Portability: You can request a copy of your personal information in a structured, commonly used, machine-readable format.
Objection: You can object to processing of your personal information based on legitimate interests, including for direct marketing purposes.
Restriction: You can request limitation of processing in certain situations, such as while we verify accuracy of information or assess grounds for objection.
Withdraw Consent: Where processing relies on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us using the information at the top of this page. We will respond to requests within applicable timeframes required by law. We may need to verify your identity before processing certain requests.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided at the top of this page. We will process your request promptly in accordance with applicable data protection laws.
For marketing communications, you can unsubscribe at any time by clicking the unsubscribe link in emails we send or by contacting us with your request.
Children's Privacy
Our services are designed for businesses and professionals in the game development industry. We do not knowingly collect personal information from children under the age of 16.
If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Pipeline Pro operates from the United States. If you access our services from other regions, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.
These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards to protect your data in accordance with applicable laws.
By using our services, you consent to the transfer of your information to countries outside your residence, including the United States.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes, we will notify you by updating the date at the bottom of this policy and, where appropriate, providing additional notice such as through email or a prominent website notification.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates indicates acceptance of the revised policy.
For significant changes that materially affect your rights, we will seek your explicit consent where required by applicable law.
Questions and Concerns
If you have questions about this Privacy Policy, concerns about how we handle your personal information, or wish to exercise your privacy rights, please contact us:
Pipeline Pro
7429 Production Plaza
Studio District, Burbank, CA 91505
Email: info@pipeli-ne-pro.com
Phone: +1 (818) 749-5283
We aim to respond to all legitimate requests within 30 days. If your request is particularly complex or you have made multiple requests, it may take us longer, but we will notify you of any extension.
Last updated: October 28, 2025