Terms of Service
Contact Information
Pipeline Pro
7429 Production Plaza
Studio District, Burbank, CA 91505
Phone: +1 (818) 749-5283
Email: info@pipeli-ne-pro.com
Agreement to Terms
These Terms of Service govern your access to and use of Pipeline Pro's website, services, and related offerings. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.
If you do not agree with any part of these terms, you should not use our services. We recommend reading these terms carefully before proceeding.
These terms constitute a legally binding agreement between you and Pipeline Pro. References to "we," "us," or "our" mean Pipeline Pro. References to "you" or "your" mean the individual or entity accessing our services.
Service Usage and Access
Permitted Use
You may use our services for legitimate business purposes related to arcade game production and development. Permitted activities include:
- Browsing our website and reviewing information about our services
- Submitting inquiries through contact forms or communication channels
- Engaging with our production pipeline solutions as an authorized client
- Accessing tools, resources, and documentation we provide to clients
- Participating in consultations, demonstrations, or training sessions
Prohibited Activities
When using our services, you agree not to engage in activities that harm Pipeline Pro, other users, or third parties. Prohibited activities include:
- Attempting to gain unauthorized access to our systems, accounts, or data
- Interfering with or disrupting the operation of our website or services
- Using automated systems, bots, or scrapers to access our content without permission
- Transmitting viruses, malware, or other harmful code
- Impersonating Pipeline Pro, our employees, or other users
- Using our services for unlawful purposes or in violation of applicable regulations
- Attempting to reverse engineer, decompile, or discover source code of our proprietary systems
- Removing, obscuring, or altering copyright notices, trademarks, or proprietary markings
- Reselling, redistributing, or sublicensing our services without authorization
Access Requirements
To access certain features or services, you may need to:
- Be at least 18 years old or the age of legal majority in your jurisdiction
- Provide accurate and complete information when creating accounts or submitting forms
- Maintain the security of your account credentials and notify us of unauthorized access
- Comply with any additional requirements specified for particular services or tools
Fair Usage Guidelines
We expect users to engage with our services reasonably and in good faith. Excessive use that degrades performance for others, creates security risks, or exceeds normal business needs may result in service limitations or account suspension. We will communicate with you before taking such actions except in cases of clear abuse or security threats.
Account Management
Account Creation and Responsibility
When you create an account with Pipeline Pro:
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized access or security breaches
- You may not share your account credentials with others or allow others to access your account
- You agree to update your information promptly when it changes
Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in harmful activities. Reasons for account action may include:
- Violation of these Terms of Service or other applicable policies
- Fraudulent, abusive, or illegal activities
- Extended periods of account inactivity
- Non-payment for services rendered or breach of service agreements
- Activities that create security risks or harm other users
Where feasible, we will provide notice before terminating an account and offer an opportunity to address concerns. However, we may suspend or terminate accounts immediately without notice in cases involving security threats, legal requirements, or clear terms violations.
Multiple Account Policies
Generally, each individual or organization should maintain only one primary account. Creating multiple accounts to circumvent restrictions, abuse services, or deceive Pipeline Pro or other users is prohibited. If you have a legitimate business need for multiple accounts, contact us to discuss appropriate arrangements.
Service Availability and Modifications
Uptime and Maintenance
We strive to maintain reliable access to our services, but cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to:
- Scheduled maintenance and system upgrades
- Emergency repairs or security updates
- Technical difficulties, server issues, or network problems
- Factors beyond our reasonable control, including third-party service disruptions
We will make reasonable efforts to notify users of planned maintenance in advance. We are not liable for losses or damages resulting from service interruptions.
Feature Availability
The specific features, tools, and resources available through our services may vary based on your subscription level, geographic location, service package, or other factors. Not all features described on our website may be available to all users. We reserve the right to modify feature availability, though material changes to paid services will be communicated to affected users.
Service Modifications and Updates
Pipeline Pro continuously improves its services. We may:
- Add, modify, or remove features and functionality
- Update user interfaces, workflows, or system architecture
- Change pricing structures for future service periods
- Discontinue certain services or offerings with reasonable notice
For paid services, we will provide advance notice of material changes that significantly reduce functionality. Changes that enhance services or add features may be implemented without notice.
Geographic Restrictions
Our services are primarily designed for users in the United States. Access from other countries may be limited due to legal, technical, or business considerations. We do not guarantee that our services comply with regulations in all jurisdictions. Users accessing from outside the United States are responsible for compliance with local laws.
Intellectual Property Rights
Pipeline Pro's Ownership
All content, materials, software, tools, and intellectual property associated with Pipeline Pro's services remain our exclusive property or that of our licensors. This includes:
- Website content, text, graphics, images, and visual designs
- Software code, algorithms, databases, and technical infrastructure
- Methodologies, processes, frameworks, and business systems
- Trademarks, service marks, logos, and brand elements
- Documentation, guides, training materials, and resources
These materials are protected by copyright, trademark, trade secret, and other intellectual property laws. Nothing in these terms grants you ownership rights to our intellectual property.
License Grant
Subject to your compliance with these terms, Pipeline Pro grants you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use our services for your internal business purposes
- View and download materials we make publicly available on our website
- Use tools and systems we provide to authorized clients according to service agreements
This license does not include rights to reproduce, modify, distribute, sell, or create derivative works from our proprietary materials without explicit written permission.
User-Generated Content
When you submit content through our services such as feedback, questions, project details, or other information, you grant Pipeline Pro a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate that content for purposes of:
- Providing and improving our services
- Developing new features and methodologies
- Creating aggregated, anonymized insights about production workflows
- Marketing and promoting our services (with identifiable information removed)
You retain ownership of your original content and represent that you have the necessary rights to grant us this license.
Copyright and Trademark Notices
All Pipeline Pro trademarks, service marks, and logos are the property of Pipeline Pro. You may not use these marks without our prior written consent. If you believe content on our website infringes your intellectual property rights, contact us with details of the alleged infringement.
Payment and Fees
For paid services, the following payment terms apply:
Fees and Billing: Fees for our services are specified in service agreements or proposals. You agree to pay all fees according to the agreed payment schedule. Prices may be subject to change for future service periods with reasonable advance notice.
Payment Methods: We accept payment methods specified in your service agreement. You authorize us to charge your designated payment method for all fees and agree to maintain valid payment information.
Taxes: Fees do not include applicable taxes unless stated otherwise. You are responsible for all sales, use, value-added, and similar taxes associated with your purchase of our services.
Late Payment: Late payments may result in service suspension and may incur late fees as specified in your service agreement. We reserve the right to pursue collection of overdue amounts.
Refunds: Refund policies are specified in individual service agreements. Generally, fees paid for services already rendered are non-refundable. Contact us to discuss concerns about service quality or billing issues.
Disclaimers and Limitations
Services Provided "As Is"
Pipeline Pro provides services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding service quality, reliability, accuracy, or fitness for particular purposes. We do not guarantee that our services will meet your specific requirements or expectations.
No Guarantee of Results
While we strive to deliver effective production pipeline solutions, we cannot guarantee specific outcomes, timeline improvements, or productivity gains. Results depend on numerous factors including your team's implementation, existing infrastructure, project scope, and other variables beyond our control.
Third-Party Services
Our services may integrate with or reference third-party tools, platforms, or services. We do not control these third parties and are not responsible for their availability, functionality, security, or policies. Your use of third-party services is subject to their own terms and conditions.
Limitation of Liability
To the maximum extent permitted by law, Pipeline Pro's total liability arising from or related to these terms or our services shall not exceed the fees you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages including lost profits, lost data, or business interruption.
Legal Terms
Governing Law and Jurisdiction
These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved in the state or federal courts located in Los Angeles County, California. You consent to the exclusive jurisdiction of these courts.
Dispute Resolution
Before initiating formal legal proceedings, we encourage you to contact us to seek an informal resolution. Many disputes can be resolved through direct communication. If informal resolution fails, disputes may proceed through litigation in accordance with the jurisdiction provisions above.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any service agreements you enter into with Pipeline Pro, constitute the entire agreement between you and Pipeline Pro regarding our services and supersede any prior agreements.
Assignment
You may not assign or transfer these terms or your rights under them without our prior written consent. Pipeline Pro may assign these terms in connection with a merger, acquisition, or sale of assets with notice to you.
Modifications to Terms
Pipeline Pro reserves the right to modify these Terms of Service at any time. When we make changes, we will update the date at the bottom of this page. For material changes that significantly affect your rights, we will provide additional notice through email or prominent website notifications.
Your continued use of our services after terms changes take effect constitutes acceptance of the revised terms. If you do not agree with updated terms, you should discontinue use of our services.
We recommend reviewing these terms periodically to stay informed of any updates.
Questions About These Terms
If you have questions or concerns about these Terms of Service, please contact us:
Pipeline Pro
7429 Production Plaza
Studio District, Burbank, CA 91505
Email: info@pipeli-ne-pro.com
Phone: +1 (818) 749-5283
Last updated: October 28, 2025